RTO Code: 21090
SIRXCEG001 Engage the customer
SIRXCEG002 Assist with customer difficulties
SIRXCEG003 Build customer relationships and loyalty
SIRXCOM002 Work effectively in a team
SIRXIND001 Work effectively in a service environment
SIRXRSK001 Identify and respond to security risks
SIRXSLS001 Sell to the retail customer
SIRXWHS002 Contribute to workplace health and safety
CHCDIV001 Work with diverse people
SIRRINV001 Receive and handle retail stock
SIRRMER001 Produce visual merchandise displays
SIRRFSA001 Handle food safely in a retail environment
SIRXSLS002 Follow point-of-sale procedures
The specific units will be determined according to delivery mode or employment requirements.
12 months (this mode of delivery is self paced).
This program is delivered over a period of 36 months. Please refer to the traineeships page for more information
Recognition of Prior Learning / Exemptions
Recognition of Prior Learning (RPL) can be attained through the assessment process. If our assessors are confident that the competency/s of an indivudal had been acquired through formal, non-formal and informal learning which meets the requirements specified in the training package or VET accredited course.
This qualifications reflect the role of individuals who have the primary responsibility of engaging with the customer, maintaining daily store operations and delivering in organisational expectations.
Recognition of Prior Learning
20 Havelock Road, Bayswater VIC 3153
Phone: (03) 9721 4700
Fax: (03) 9729 8741
Precise Training is able to provide employers access to new entrant traineeships subsidised by the NSW Smart and Skilled program. Giving your employees the opportunity to complete a nationally recognised qualification while building their skills in their role.
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