Certificate III in Retail



Certificate III in Retail


SIRXCEG001 Engage the customer

SIRXCEG002  Assist with customer difficulties

SIRXCEG003  Build customer relationships and loyalty

SIRXCOM002  Work effectively in a team

SIRXIND001 Work effectively in a service environment

SIRXRSK001 Identify and respond to security risks

SIRXSLS001  Sell to the retail customer

SIRXWHS002  Contribute to workplace health and safety



CHCDIV001 Work with diverse people

SIRRINV001 Receive and handle retail stock

SIRRMER001 Produce visual merchandise displays

SIRRFSA001  Handle food safely in a retail environment

SIRXSLS002   Follow point-of-sale procedures


The specific units will be determined according to delivery mode or employment requirements.

Course Duration

Distance Learning

12 months (this mode of delivery is self paced).


This program is delivered over a period of 36 months. Please refer to the traineeships page for more information

Recognition of Prior Learning / Exemptions

Recognition of Prior Learning (RPL) can be attained through the assessment process. If our assessors are confident that the competency/s of an indivudal had been acquired through formal, non-formal and informal learning which meets the requirements specified in the training package or VET accredited course.





This qualifications reflect the role of individuals who have the primary responsibility of engaging with the customer, maintaining daily store operations and delivering in organisational expectations.

Course Duration


Recognition of Prior Learning

About Us

Precise Training is able to provide employers access to new entrant traineeships subsidised by the NSW Smart and Skilled program. Giving your employees the opportunity to complete a nationally recognised qualification while building their skills in their role.

Contact Us


20 Havelock Road, Bayswater VIC 3153

Fax: (03) 9729 8741



Phone: (02) 9912 2199

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