RTO Code: 21090
SIRRRTF002: Monitor retail store financials
SIRXCEG004: Create a customer centric culture
SIRXHRM002: Maintain employee relations
SIRXRSK002: Maintain store security
SIRXSL003: Achieve sales results
SIRXWHS003: Maintain workplace safety
SIRXMGT002: Lead a frontline team
BSBCUS401: Coordinate implementation of customer service strategies
BSBCUS403: Implement customer service standards
SITXHRM002: Roster staff
BSBINN301: Promote innovation in a team environment
The specific units will be determined according to delivery mode or employment requirements.
12 months (this mode of delivery is self paced).
This program is delivered over a period of 36 months. Please refer to the traineeships page for more information
To undertake this qualification, individuals must:
Recognition of Prior Learning / Exemptions
Recognition of Prior Learning (RPL) can be attained through the assessment process. If our assessors are confident that the competency/s of an indivudal had been acquired through formal, non-formal and informal learning which meets the requirements specified in the training package or VET accredited course
This qualification reflects the role of individuals who lead a frontline team and mange day to day operations of a retail store or department to implement and deliver on organisational objectives and standards.
Recognition of Prior Learning
20 Havelock Road, Bayswater VIC 3153
Phone: (03) 9721 4700
Fax: (03) 9729 8741
Precise Training is able to provide employers access to new entrant traineeships subsidised by the NSW Smart and Skilled program. Giving your employees the opportunity to complete a nationally recognised qualification while building their skills in their role.
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