· This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under supervision using plans, policies and procedures to guide work activities. The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice
15 Units must be completed
SITHIND006 Source and use information on the hospitality industry
SITHIND008 Work effectively in hospitality service
SITXCCS014 Provide service to customers
SITXCOM007 Show social and cultural sensitivity
SITXHRM007Coach others in job skills
SITXWHS005 Participate in safe work practices
SITXFSA005 Use hygienic practices for food safety
SITHFAB024* Prepare and serve non-alcoholic beverages
SITHFAB027* Serve food and beverage
SITHFAB036 Provide advice on food
SITHACS009 Clean premises and equipment
SITXWHS006 Identify hazards, assess and control safety risks
BSBSUS211 Participate in sustainable work practices
SIRXPDK001 Advise on products and services
SITXFSA006 Participate in safe food handling practices
The specific units will be determined according to delivery mode or employment requirements.
Note: Units marked with * have one or more prerequisites. Refer to individual units for details.
This program is delivered as a traineeship or as a self-paced learner 36 month traineeship full-time or 48 months part-time
Recognition of Prior Learning (RPL) can be attained through the assessment process. If our assessors are confident that the competency/s of an individual had been acquired through formal, non-formal and informal learning which meets the requirements specified in the training package .
$6,500
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